When you do business with or use the website of dpcproductsdirect.com, information is gathered from you.
The purpose of this policy is to explain how your information and personal details are handled and what we do with this information.
We take privacy and the protection of personal information very seriously and we are committed to ensuring your data is protected.
The types of personal information processed by us include:
Company name and contact information.
Payment details (through payment carrier Worldpay)
We have a system to record customer names and contact details including delivery addresses, along with order or enquiry information. This will include details of the order or enquiry and may include drawings used to prepare a quotation or accompany an order. All information is stored on our internal systems here at our offices and backed up onto a secure remote server daily.
Our products are delivered by couriers. Your delivery address is added to their system which allow them to deliver our products to you.
Personal information provided by you is for the purpose of communication and to permit us to answer queries or contact you if there is a problem. We do not sell or rent or make available such information to other companies.
We do not retain personal information for longer than is necessary for the purposes we need to use it for or as long as is required by law.
When information is requested from us through the website, your name is added to our mailing list only if permission is granted to do so. If you do not wish to be added to our mailing list, we will deal with your request and then destroy your contact details. You may instruct us to cease holding information about you at any time. Simply by e-mailing us at our website or write to us at our contact address.
Our email: firstname.lastname@example.org
Our address: DPCPRODUCTSDIRECT.COM, Greengate House, 87 Pickwick Road, Corsham, Wiltshire, SN13 9BY
Telephone: 01935 411699
Fax: 01935 431878
The internet is not secure. We do have however have robust security procedures in place to make it as secure as possible. Mechanisms and firewalls are used to block unauthorised access to servers that themselves operate within a secure location.
These internal procedures have been introduced so that your information is kept confidential and secure.